FAQs

FAQs
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Do I pay sales tax?

Projects which constitute at least 50% of your roof or siding are considered a Capital Improvement and a Capital Improvement Certificate needs to be filled out. Anything less than 50% is a repair and is taxable.
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Do you offer financing?

No. Currently we do not offer any financing.

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How do I decide on product? (Shingles/Siding)

Upon receiving a signed contract one of our project managers will provide you with a choice of materials that can be used for job.

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How do I initiate a contract?

Sign and return the contract portion of the proposal. The office will acknowledge receipt of the proposal and add your job to the schedule. The proposed date is subject to change due to weather.

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How do I obtain an estimate?

Call our office and a Project Manager will be scheduled to provide a proposal within 7 working days.

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Is a deposit required?

No, when our work is complete an appointment will be made with the project manager to schedule a ‘walk through’ to be sure you are happy with the completed job. At this time the project manager will provide warranties for the job and you will receive your invoice. Payment is expected in full either with cash or check made out to Ontario Exteriors Inc.

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Is OEI fully insured?

Yes. We offer $7 million of liability insurance and worker’s compensation insurance for all employees as well.

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What kind of warranties are offered?

Yes, In addition to Manufacturer’s warranty, we offer a 25 yr. Golden Pledge Workmanship warranty through GAF as well.

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When and how do I receive a proposal?

Within a week of the scheduled estimate you will receive a packet in the mail with our company information, proposal and product information.